There’s this conductor on the C Line who used to make my day. At each stop he says things like, “We know you have your choice in subways lines. Thank you for choosing the C,” or “We hope you have a bright and wonderful day. You deserve it, ” or “It’s Monday. It’s going to be okay.” When he talks, people glance up from reading their newspapers or staring at their shoes to look strangers in the eye. They smile. Even laugh a little.
I’m living in Buenos Aires now. Along with my mom and New York-style pizza, this conductor is one of the things I miss most about the city.
Buenos Aires has a pretty terrible subway system. From 8 a.m. until 8 p.m., people are slammed in its tiny cars like chorizo sausages. I’ve shared back sweat with people, been pushed numerous times, and sometimes become short of breath. It also only runs to only a few parts of the city, and stops at 10:30 p.m.
I’d be lying to you if I said that when I was living in Brooklyn, I didn’t complain about the subways. But I’m beginning to see that it wasn’t always so bad. I miss the random breakdancers and other performers who suddenly appear on trains. I miss those 70’s-style bucket seats. I miss anticipating the off chance that Improv Everywhere or Borat might descend on my car.
I found out through the Straphangers Campaign—a fantastic initiative to better NYC subways—that my old faithful C Line tied with the W last year for worst subway line, scoring poorly on things such as scheduled service, breakdown rate, and in-car announcements.
Do they know about the conductor on the C Line? I wonder if they factor in the humans who ride back and forth all day to ensure we have a good commute. This conductor was usually the best part of my day; I would even go so far as to say he helped restore my faith in humanity. I know it’s a grand statement, but it’s true.
I’m not saying that we don’t need to fight for improvements and get involved in making the subways—an integral part of NYC life—better. But as I ride the crowded line in Buenos Aires everyday on my way to work, I frequently think about the C Line, and about my friend, the conductor. Anybody have any idea who he is? If you do, tell him I say “hi.”

2 Comments
I’ll pass along your hellos, Celeste!
While not the subway, I ride the Long Island Rail Road every morning, usually with sleeping or grumpy commuters. Every once in a while, we’ll have the funny conductor who does his shpeel in that movie announcer voice. Once, he told us, “Ladies and Gentlemen, yes, The Gap is still out there. Watch out!” The chuckles and smiles he causes usually creates another rare event: sustained eye-contact and a shared moment with those otherwise ignored on that commute. I don’t think its too much of a stretch to say he strengthens my faith in humanity–breaking into the earbud and eyes-averted world of commuting is reaffirming!